Got a Question?
F.A.Qs
Welcome to Pictik’s FAQ section! Here, you’ll find answers to common questions about our products, ordering process, shipping, payments, and more. If you need further assistance, feel free to contact our support team.
1. General Questions
A: Pictik is an online platform that offers custom poster printing, photo framing, and personalized albums across India.
A: You can contact us via email at support@pictik.in or through our customer support chat on the website.
A: Yes, we have a physical store located at Pictik – 74 H Block, Santoshi Mata Mandir Road, Sri Ganganagar.
2. Ordering & Customization
A: You can visit our website, select your preferred product, customize it as per your needs, and proceed to checkout.
A: Yes, you can upload your photos, and we will print them with high-quality resolution.
A: We offer various sizes, frame options, and finishes for posters and prints.
3. Shipping & Delivery
A: You can visit our website, select your preferred product, customize it as per your needs, and proceed to checkout.
A: Orders are typically processed within 2-3 business days and delivered within 5-7 days, depending on your location.
A: Once your order is shipped, you will receive a tracking link via email and SMS.
4. Payments & Refunds
A: We accept all major debit/credit cards, UPI, net banking, and wallets.
A: Yes, we offer partial COD on selected products. The COD option may require an advance payment, depending on the order value and location.
A: Since our products are custom-made, we do not offer returns. However, if you receive a damaged or incorrect item, contact us within 48 hours for a replacement.
5. Product Quality & Care
A: We use high-quality archival paper and premium inks to ensure long-lasting prints.
A: Orders can only be canceled within 2 hours of placing them. After that, processing begins, and cancellation is not possible.
6. Other Queries
A: Orders can only be canceled within 2 hours of placing them. After that, processing begins, and cancellation is not possible. However, if you need any modifications, please contact our support team as soon as possible, and we will try our best to assist you.
A: Yes, we offer bulk printing and corporate gifting options. Contact us for special pricing.
For any other questions, feel free to reach out to us at support@pictik.in.
Why Choose Us
Experience top-notch custom printing with Pictik! We offer high-quality prints, customizable designs, and seamless delivery across India to bring your memories to life.
- High-Quality Prints – We use premium materials for long-lasting prints.
- Customizable Designs – Personalize your prints the way you like.
- Pan India Delivery – Fast and reliable shipping across India.
- Secure Payments – Multiple payment options with secure checkout.
- Excellent Customer Support – We’re always here to assist you!
Get In Touch
Contact Us
We’re Here to Help!
At Pictik, we’re available 7 days a week and aim to respond to all inquiries within 24 hours. You can also find answers to most common questions on our FAQ page.
General Inquiries
pictik
74 h block , sri ganganagar
india
+918386870809
support@picitik.in
Media & Press Inquiries
For media-related inquiries, collaborations, or press coverage, feel free to reach out to us. We’d love to share our story, products, and vision with your audience.
📩 Contact us at support@pictik.in