1. Shipping Rates and Methods
We offer the following shipping options within India:
- Standard Shipping: 5-7 business days – ₹50
- Express Shipping: 2-3 business days – ₹150
- Free Shipping: Available on orders over ₹1,000.
2. Order Processing
Orders are processed within 1-2 business days. You will receive a confirmation email with tracking details once your order is dispatched.
3. Delivery Areas
We deliver to all major cities, towns, and pin codes across India. Some remote areas may have longer delivery times.
4. Tracking Your Order
Once your order is dispatched, you will receive a tracking number via email or SMS. You can track your order using the link provided or directly through our website.
5. Estimated Delivery Times
- Metro Cities (Delhi, Mumbai, Bangalore, etc.): 3-5 business days
- Other Cities and Towns: 5-7 business days
- Remote Areas: 7-10 business days
6. Cash on Delivery (COD)
Cash on Delivery is available on orders up to ₹5,000. An additional charge of ₹50 applies for COD orders.
7. Shipping Restrictions
We do not ship to P.O. boxes or pin codes outside our delivery network. You can check availability by entering your pin code at checkout.
8. Delays
Deliveries may be delayed due to public holidays, festivals, or natural events. Please allow extra time during such periods.
9. Lost or Stolen Packages
If your package is lost or shows as delivered but you have not received it, please contact us at [email] or
for assistance. We will work with the courier to resolve the issue.10. Returns and Exchanges
For information on returns and exchanges, please see our Return Policy.
11. Contact Us
If you have any questions or concerns regarding shipping or delivery, feel free to contact us at [support@pictik.in] or call our customer support at [8386870809].